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Paw Story

 

Our Story

At Pawtinum, we understand that your pets are your dear children - because we are also a team of pet-parents ourselves! Our e-commerce store www.pawtinum.com is built to cater for premium pet products which we hope to see more of in physical pet shops. Each product is handpicked and screened for authenticity and high-quality to ensure that the products we offer on Pawtinum is good enough even for our own dogs and cats. All-in-all our products, customer service, and shopping experience on our online store is aimed at providing awesome pet parents like yourself the peace of mind when purchasing high-quality pet food, accessories and services.

 

Our Mission

To provide our customers with the best products & services that enhances the quality of life of our beloved pets. With technology as our cornerstone, we dedicate ourselves to the accuracy of your orders and your satisfaction with our products and services. Shipping is currently available nationwide.

 

What Do We Sell?

We offer internationally renowned Top-of-Class quality pet food and supplies which are rarely available in Malaysia - with the core belief that our pets should enjoy the same great lifestyle as their beloved humans do.

 

 

Top Quality

Pawtinum assures you that we will never compromise your interest with lower-than-premium quality products. Product quality guarantee aside, we will do our best to ensure that each customer who shops with us enjoys VIP customer service.

 

Best Value

Our products and services give you the best value for money, considering that your beloved pets get to enjoy REAL food made from real ingredients - the perfect diet curated by certified nutritionists. As for each product we bring in, we’ve done our research so that all you have to do is enjoy the benefits!

 

Save time

Getting the best products for your pets does not require you to leave your seat. Shop online and have your order delivered to your doorstep within 3 working days.

 

Friendly Customer Service

We serve you not because it is our job to, but because we genuinely care. After all, pets are our passion. Hence, we'll make sure customers such as yourself will feel comfortable throughout your shopping and enquiries. If you need help or have questions to ask, we’re always available for a chat.

 

How to contact us?

We’re friendly people - so please do not hesitate to contact us via pawtinum@gmail.com or call us at +6016-520 8929. We'll get back to you within 24 hours​!